{"id":10560,"date":"2026-05-19T07:30:32","date_gmt":"2026-05-19T05:30:32","guid":{"rendered":"https:\/\/gjergjihtextil.com\/the-role-of-textiles-in-customer-satisfaction-for-hotels\/"},"modified":"2026-05-19T07:30:32","modified_gmt":"2026-05-19T05:30:32","slug":"the-role-of-textiles-in-customer-satisfaction-for-hotels","status":"publish","type":"post","link":"https:\/\/gjergjihtextil.com\/en\/the-role-of-textiles-in-customer-satisfaction-for-hotels\/","title":{"rendered":"The Role of Textiles in Customer Satisfaction for Hotels"},"content":{"rendered":"<\/p>\n<hr>\n<blockquote>\n<p><strong>TL;DR:<\/strong><\/p>\n<ul>\n<li>Textiles significantly influence guest satisfaction through tactile comfort and sensory impressions created by fabric feel. Investing in durable, easy-to-maintain textiles aligned with real cleaning protocols enhances longevity, reduces costs, and reinforces brand identity. Proper selection and maintenance of textiles are essential for elevating guest experience and fostering repeat business.<\/li>\n<\/ul>\n<\/blockquote>\n<hr>\n<p>Most hospitality managers spend considerable time perfecting menus, lobby decor, and service protocols. Yet the role of textiles in customer satisfaction often gets treated as an afterthought. That is a costly mistake. The fabric a guest sleeps on, sits against, or dines beside creates an immediate sensory impression that shapes how they feel about your property long before your staff says a word. <a href=\"https:\/\/www.kingsresearch.com\/blog\/luxury-bedding-comfort-hospitality\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Over 63% of guests mention bed comfort<\/a> in their reviews, which means textile choices are driving public perception at scale. This guide gives you the practical knowledge to make textiles work harder for your operation.<\/p>\n<h2 id=\"table-of-contents\">Table of Contents<\/h2>\n<ul>\n<li><a href=\"#key-takeaways\">Key Takeaways<\/a><\/li>\n<li><a href=\"#role-of-textiles-in-customer-satisfaction-why-fabric-feel-comes-first\">Role of textiles in customer satisfaction: why fabric feel comes first<\/a><\/li>\n<li><a href=\"#selecting-durable-textiles-for-bedding-and-seating\">Selecting durable textiles for bedding and seating<\/a><\/li>\n<li><a href=\"#textiles-as-emotional-experience-and-brand-identity\">Textiles as emotional experience and brand identity<\/a><\/li>\n<li><a href=\"#maintenance-and-lifecycle-management-for-hospitality-textiles\">Maintenance and lifecycle management for hospitality textiles<\/a><\/li>\n<li><a href=\"#my-take-on-textiles-they-deserve-a-seat-at-the-strategy-table\">My take on textiles: they deserve a seat at the strategy table<\/a><\/li>\n<li><a href=\"#elevate-your-guest-experience-with-gjergjihtextil\">Elevate your guest experience with Gjergjihtextil<\/a><\/li>\n<li><a href=\"#faq\">FAQ<\/a><\/li>\n<\/ul>\n<h2 id=\"key-takeaways\">Key Takeaways<\/h2>\n<table>\n<thead>\n<tr>\n<th>Point<\/th>\n<th>Details<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Tactile feel drives perception<\/td>\n<td>Fabric hand, including softness and drape, influences guest comfort more than technical specs alone.<\/td>\n<\/tr>\n<tr>\n<td>Durability standards matter<\/td>\n<td>Restaurant seating upholstery requires at least 50,000 double rubs to hold up under commercial use.<\/td>\n<\/tr>\n<tr>\n<td>Yarn quality beats thread count<\/td>\n<td>Long-staple cotton and appropriate weave structures outlast high thread count fabrics in hospitality settings.<\/td>\n<\/tr>\n<tr>\n<td>Maintenance alignment is non-negotiable<\/td>\n<td>Matching cleanability codes to your cleaning protocols prevents premature textile failure and protects your investment.<\/td>\n<\/tr>\n<tr>\n<td>Textiles reinforce brand identity<\/td>\n<td>Texture, warmth, and local craft elements shape emotional connections that bring guests back.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"role-of-textiles-in-customer-satisfaction-why-fabric-feel-comes-first\">Role of textiles in customer satisfaction: why fabric feel comes first<\/h2>\n<p>When a guest checks into a hotel room, the first physical contact they have with your property is often the bedding. Not the furniture. Not the art on the wall. The sheet. That first touch creates an immediate verdict about quality, and it happens faster than conscious thought.<\/p>\n<p>This is what textile specialists call fabric \u201chand.\u201d Hand refers to the bundle of tactile properties a fabric presents: softness, weight, warmth, drape, and surface texture. <a href=\"https:\/\/www.kothea.com\/2026\/04\/06\/fabric-hand-tactile-properties-guide\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Tactile feel outweighs technical metrics<\/a> when it comes to guest satisfaction, meaning a fabric that scores well on paper but feels rough or stiff to the touch will disappoint every time.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/csuxjmfbwmkxiegfpljm.supabase.co\/storage\/v1\/object\/public\/blog-images\/organization-24860\/1778916264640_Hierarchy-infographic-on-fabric-hand-factors.jpeg\" alt=\"Hierarchy infographic on fabric hand factors\"><\/p>\n<p>What makes this more complex is that hand is not static. Fabric hand evolves with use and repeated washing cycles, so a linen that feels acceptable at delivery may become scratchy after twenty industrial washes. Hospitality operators should test textiles under real conditions, not just hold them in a showroom.<\/p>\n<table>\n<thead>\n<tr>\n<th>Fabric Type<\/th>\n<th>Softness<\/th>\n<th>Warmth<\/th>\n<th>Durability<\/th>\n<th>Drape<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Long-staple cotton<\/td>\n<td>High<\/td>\n<td>Medium<\/td>\n<td>High<\/td>\n<td>Moderate<\/td>\n<\/tr>\n<tr>\n<td>Polyester blend<\/td>\n<td>Medium<\/td>\n<td>Low<\/td>\n<td>Very High<\/td>\n<td>Good<\/td>\n<\/tr>\n<tr>\n<td>Linen<\/td>\n<td>Low-Medium<\/td>\n<td>Low<\/td>\n<td>High<\/td>\n<td>Excellent<\/td>\n<\/tr>\n<tr>\n<td>Microfiber<\/td>\n<td>High<\/td>\n<td>Medium<\/td>\n<td>High<\/td>\n<td>Good<\/td>\n<\/tr>\n<tr>\n<td>Velvet upholstery<\/td>\n<td>Very High<\/td>\n<td>High<\/td>\n<td>Medium<\/td>\n<td>Poor<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Each fabric type serves a different role. Velvet on a lobby chair creates an impression of warmth and luxury, but it demands careful maintenance. Polyester blends in high-volume laundry cycles hold their shape and color far longer than pure cotton at a similar price point.<\/p>\n<p><strong>Pro Tip:<\/strong> <em>Always request physical samples of any textile you are considering, then wash them ten times using your facility\u2019s standard cleaning chemicals and temperature settings before making a final purchasing decision.<\/em><\/p>\n<p>The goal here is not to find the fabric that feels best on day one. It is to find the fabric that still satisfies your guests on day three hundred.<\/p>\n<h2 id=\"selecting-durable-textiles-for-bedding-and-seating\">Selecting durable textiles for bedding and seating<\/h2>\n<p>Durability is where the impact of textiles on buyer satisfaction becomes a financial conversation. A fabric that needs replacing every eighteen months costs more in total than one that lasts four years, even if the purchase price is lower. Understanding the metrics behind durability is what separates a well-run textile program from an expensive guessing game.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/csuxjmfbwmkxiegfpljm.supabase.co\/storage\/v1\/object\/public\/blog-images\/organization-24860\/1778913859295_Staff-inspecting-hotel-upholstery-seam.jpeg\" alt=\"Staff inspecting hotel upholstery seam\"><\/p>\n<p>For hotel bedding, two factors matter more than anything else: yarn quality and weave structure. Long-staple cotton with percale or sateen weaves delivers both comfort and longevity. Percale, with its tight one-over-one-under weave, gives sheets a crisp, cool feel ideal for warm climates. Sateen, which has a four-over-one structure, creates that smooth, silky surface that guests associate with luxury hotels. Excessively high thread counts, however, can actually reduce durability by forcing more fibers into each square inch than the weave can support cleanly.<\/p>\n<p>For restaurant and hotel seating, the key metric is the double rub count. <a href=\"https:\/\/www.callneuco.com\/post\/how-to-choose-the-best-material-for-restaurant-seating-compared\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Upholstery below 50,000 double rubs<\/a> fails prematurely under commercial use. In a busy restaurant where a seat turns over four to six times per evening, you need fabric that can absorb that friction without fraying, pilling, or fading within a year. Check fabric specifications before purchase. This is not optional if you want to avoid replacement costs within the first two years.<\/p>\n<p>Here is a practical framework for selecting textiles across different hospitality zones:<\/p>\n<ol>\n<li><strong>Hotel guest rooms:<\/strong> Prioritize long-staple cotton or high-quality microfiber for bedding. Choose percale for a cool, crisp feel or sateen for a softer, more luxurious experience. Thread count between 300 and 500 is the practical range.<\/li>\n<li><strong>Hotel bathrooms:<\/strong> Select 100% cotton towels with a GSM (grams per square meter) of 500 to 700 for the ideal balance of absorbency and quick drying. Avoid synthetic blends that retain odor over time.<\/li>\n<li><strong>Restaurant booth and chair seating:<\/strong> Require a minimum of 50,000 double rubs. Vinyl or coated fabrics offer superior spill resistance. Woven performance fabrics provide comfort alongside durability.<\/li>\n<li><strong>Hotel lobby and lounge seating:<\/strong> Balance aesthetics and durability. Velvet and boucl\u00e9 work well in lower-traffic zones, but ensure cleanability codes match your maintenance capacity.<\/li>\n<li><strong>Outdoor or poolside areas:<\/strong> Specify solution-dyed acrylic or polyester fabrics rated for UV and moisture exposure. Standard upholstery fabrics fail rapidly in outdoor conditions.<\/li>\n<\/ol>\n<p><strong>Pro Tip:<\/strong> <em>Before specifying any upholstery fabric, confirm its cleanability code. Fabrics marked \u201cW\u201d can be cleaned with water-based solutions. Fabrics marked \u201cS\u201d require solvent-based cleaners. Using the wrong cleaner strips protective coatings and accelerates deterioration.<\/em><\/p>\n<p>Aligning your textile selection with your actual cleaning protocols is one of the most underused strategies for reducing lifecycle costs while keeping your spaces looking sharp.<\/p>\n<h2 id=\"textiles-as-emotional-experience-and-brand-identity\">Textiles as emotional experience and brand identity<\/h2>\n<p>Beyond comfort and durability, there is a third dimension to the role of fabric in consumer choices: the emotional one. Textiles shape how a space feels to inhabit, not just how it functions. This is where textile aesthetics and satisfaction intersect with brand storytelling.<\/p>\n<p>A boutique hotel that sources handwoven throws from local artisans is communicating something specific to its guests. It says: this place has character, it belongs somewhere, and it cares about more than just profit. <a href=\"https:\/\/www.commercialinteriordesign.com\/people\/touch-texture-truth-the-textile-trends-shaping-hospitality-in-2026\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Guests actively seek environments<\/a> that promote wellness, cultural rootedness, and a sense of place. Textiles are one of the most direct ways to deliver that.<\/p>\n<p>Interior designers working with hospitality clients increasingly treat textiles as a multisensory tool. Thick, woven curtains do not just block light; they also dampen sound and absorb ambient scent, making a room feel quieter and more composed. A rough-textured sisal runner in a lobby signals a different story than a polished marble floor alone would.<\/p>\n<p>Current textile trends that support guest wellness and cultural identity include:<\/p>\n<ul>\n<li><strong>Natural fiber emphasis:<\/strong> Linen, jute, and undyed cotton create a sense of organic calm that synthetic materials cannot replicate.<\/li>\n<li><strong>Artisanal detail:<\/strong> Hand-stitched edging, embroidery, and irregular weave patterns signal authenticity and reinforce local identity.<\/li>\n<li><strong>Layered textures:<\/strong> Combining smooth bedding with a chunky knit throw at the foot of a bed adds visual warmth and tactile interest.<\/li>\n<li><strong>Biophilic textiles:<\/strong> Patterns referencing foliage, water, and natural landscapes connect guests to their surroundings without requiring outdoor access.<\/li>\n<li><strong>Wellness fabrics:<\/strong> Bamboo and Tencel blends with moisture-wicking properties enhance sleep quality and temperature regulation.<\/li>\n<\/ul>\n<blockquote>\n<p><em>\u201cTexture is not decoration. It is a form of communication between a space and its occupants. The right textile does not just look good \u2014 it makes people feel something specific.\u201d<\/em><\/p>\n<\/blockquote>\n<p>Luxury bedding directly influences positive guest reviews and repeat bookings by improving sleep quality. That is not a soft metric. It is a direct line between textile investment and revenue.<\/p>\n<h2 id=\"maintenance-and-lifecycle-management-for-hospitality-textiles\">Maintenance and lifecycle management for hospitality textiles<\/h2>\n<p>Even the best textile specification fails if your maintenance program is wrong. This is one of the most expensive blind spots in hospitality operations, and it affects textile quality and customer loyalty in ways that are entirely preventable.<\/p>\n<p>The first principle is simple: know your cleanability codes. Fabrics marked \u201cW\u201d tolerate water-based cleaning agents. Fabrics marked \u201cS\u201d require solvent-based products only. Using a water-based cleaner on an \u201cS\u201d fabric does not just fail to clean it. <a href=\"https:\/\/hcfcontractfurniture.co.uk\/how-to-choose-fabrics-for-restaurant-booth-seating-crib-5-explained\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Wrong cleaners strip protective coatings<\/a> and cause cracking, staining, and structural deterioration that no amount of conditioning can reverse.<\/p>\n<table>\n<thead>\n<tr>\n<th>Fabric Type<\/th>\n<th>Cleanability<\/th>\n<th>Durability<\/th>\n<th>Maintenance Complexity<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Coated vinyl<\/td>\n<td>Very High<\/td>\n<td>Very High<\/td>\n<td>Low<\/td>\n<\/tr>\n<tr>\n<td>Performance woven<\/td>\n<td>High<\/td>\n<td>High<\/td>\n<td>Low-Medium<\/td>\n<\/tr>\n<tr>\n<td>Natural linen<\/td>\n<td>Medium<\/td>\n<td>Medium<\/td>\n<td>High<\/td>\n<\/tr>\n<tr>\n<td>Velvet<\/td>\n<td>Low<\/td>\n<td>Medium<\/td>\n<td>Very High<\/td>\n<\/tr>\n<tr>\n<td>Microfiber<\/td>\n<td>High<\/td>\n<td>High<\/td>\n<td>Low<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Improper textile choices that prioritize aesthetics over maintenance can lead to higher lifecycle costs and guest dissatisfaction. A velvet booth seat that looks spectacular in photographs will become a maintenance burden in a restaurant that turns tables twice a night and uses standard spray cleaners.<\/p>\n<p>Staff training is equally important. The person wiping down your restaurant chairs every evening should know the difference between a light blot and an aggressive scrub, and why it matters. Over-cleaning with the wrong tool damages surface fibers just as reliably as using the wrong chemical. Matching cleaning chemicals to textile finishes is a key factor in upholstery lifecycle management that most operators overlook until fabric fails early.<\/p>\n<p>Building a simple reference card for your housekeeping and front-of-house staff, listing each textile category, its cleanability code, and approved cleaning products, takes less than an afternoon. It can add years to your textile lifespan.<\/p>\n<p><strong>Pro Tip:<\/strong> <em>Schedule quarterly textile inspections across all guest-facing areas. Early identification of wear, fading, or coating breakdown allows you to address issues before guests notice them.<\/em><\/p>\n<h2 id=\"my-take-on-textiles-they-deserve-a-seat-at-the-strategy-table\">My take on textiles: they deserve a seat at the strategy table<\/h2>\n<p>I have worked with hospitality clients long enough to see the same pattern repeat. A property invests in beautiful upholstery, then watches it deteriorate within eighteen months because nobody checked the cleanability code against the cleaning crew\u2019s standard products. The disappointment is not just financial. Guests start noticing.<\/p>\n<p>In my experience, the single most impactful thing a hospitality manager can do is shift how they think about textiles. Stop treating fabric as a procurement line item. Start treating it as part of the guest experience specification, the same way you would treat lighting or kitchen equipment. <a href=\"https:\/\/gjergjihtextil.com\/en\/textile-visual-impact-elevate-hospitality-spaces\/\" target=\"_blank\" rel=\"noopener\">Textile visual impact<\/a> shapes how guests feel from the moment they walk in, and that feeling drives reviews, repeat bookings, and word of mouth.<\/p>\n<p>The other lesson I keep coming back to is this: thread count is a marketing number. What actually determines how a sheet feels at midnight is the yarn quality, the weave structure, and how the fabric has held up through fifty industrial wash cycles. I have seen 200-thread-count percale sheets from quality long-staple cotton outperform 600-thread-count blended sheets on every metric that matters to guests.<\/p>\n<p>Tactile comfort is the ultimate guest satisfaction driver. Not the brochure. Not the lobby art. The thing they touch. Invest there with the same seriousness you bring to everything else in your operation, and the results will show up in your reviews.<\/p>\n<blockquote>\n<p><em>\u2014 Xpert<\/em><\/p>\n<\/blockquote>\n<h2 id=\"elevate-your-guest-experience-with-gjergjihtextil\">Elevate your guest experience with Gjergjihtextil<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/csuxjmfbwmkxiegfpljm.supabase.co\/storage\/v1\/object\/public\/blog-images\/organization-24860\/1775118470908_gjergjihtextil.jpg\" alt=\"https:\/\/gjergjihtextil.com\"><\/p>\n<p>Gjergjihtextil has spent over thirty years supplying hotels, restaurants, and hospitality operators across the region with textiles built for real commercial use. Whether you are sourcing bedding for a 100-room hotel or specifying booth upholstery for a high-volume restaurant, the product range covers every zone with options tested for durability, cleanability, and guest comfort.<\/p>\n<p>The <a href=\"https:\/\/gjergjihtextil.com\/en\/hotels\/\" target=\"_blank\" rel=\"noopener\">wholesale hotel textile catalog<\/a> includes bed linens, duvets, towels, and curtains sourced from Italy, India, and Pakistan, with pricing structured for large-volume buyers. For restaurant operators, the <a href=\"https:\/\/gjergjihtextil.com\/en\/textiles-for-restaurants\/\" target=\"_blank\" rel=\"noopener\">restaurant textile wholesale range<\/a> covers tablecloths, napkins, and seating fabrics designed to withstand heavy use without sacrificing presentation. Every product selection is backed by direct advisory support to match your operational needs and maintenance realities.<\/p>\n<p>Visit Gjergjihtextil to request samples, review specifications, and connect with a team that treats textile supply as a long-term partnership, not a one-time transaction.<\/p>\n<h2 id=\"faq\">FAQ<\/h2>\n<h3 id=\"how-do-textiles-affect-hotel-guest-satisfaction\">How do textiles affect hotel guest satisfaction?<\/h3>\n<p>Textiles directly influence the tactile comfort guests experience during their stay. Bed comfort is mentioned in over 63% of guest reviews, making fabric quality one of the strongest predictors of positive ratings and repeat bookings.<\/p>\n<h3 id=\"what-double-rub-count-is-required-for-restaurant-seating\">What double rub count is required for restaurant seating?<\/h3>\n<p>Restaurant and hospitality seating upholstery should meet a minimum of 50,000 double rubs to withstand commercial use. Fabrics below this threshold fail prematurely under the friction of daily high-volume traffic.<\/p>\n<h3 id=\"why-does-thread-count-matter-less-than-yarn-quality-in-hotel-bedding\">Why does thread count matter less than yarn quality in hotel bedding?<\/h3>\n<p>Excessively high thread counts can reduce durability because they force more fibers into the weave than the structure supports. Yarn quality and weave type determine long-term comfort and lifespan more reliably than thread count alone.<\/p>\n<h3 id=\"what-are-fabric-cleanability-codes-and-why-do-they-matter\">What are fabric cleanability codes and why do they matter?<\/h3>\n<p>Cleanability codes indicate which cleaning agents are safe for a specific fabric. Using the wrong cleaner on an \u201cS\u201d-coded fabric strips its protective finish, causing cracking and staining. Aligning cleaning routines with cleanability codes is one of the most cost-effective maintenance decisions a hospitality operator can make.<\/p>\n<h3 id=\"how-do-textiles-contribute-to-brand-identity-in-hospitality\">How do textiles contribute to brand identity in hospitality?<\/h3>\n<p>Textiles communicate the character of a property through texture, material origin, and craft. Natural fibers, artisanal details, and layered textures signal authenticity and support the wellness and cultural identity that today\u2019s guests actively seek.<\/p>\n<h2 id=\"recommended\">Recommended<\/h2>\n<ul>\n<li><a href=\"https:\/\/gjergjihtextil.com\/en\/hotels\/\" target=\"_blank\" rel=\"noopener\">Wholesale textiles for hotels, price\/quality &#8211; Gjergji H Tekstil<\/a><\/li>\n<li><a href=\"https:\/\/gjergjihtextil.com\/en\/blog\/elevate-guest-experience-the-role-of-textiles-in-hospitality\/\" target=\"_blank\" rel=\"noopener\">Elevate guest experience: The role of textiles in hospitality<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Discover the crucial role of textiles in customer satisfaction. Enhance guest experiences and boost reviews with our expert guide!<\/p>","protected":false},"author":1,"featured_media":10562,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"class_list":["post-10560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news"],"_links":{"self":[{"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/posts\/10560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/comments?post=10560"}],"version-history":[{"count":1,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/posts\/10560\/revisions"}],"predecessor-version":[{"id":10561,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/posts\/10560\/revisions\/10561"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/media\/10562"}],"wp:attachment":[{"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/media?parent=10560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/categories?post=10560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gjergjihtextil.com\/en\/wp-json\/wp\/v2\/tags?post=10560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}